Cisco Anyconnect Agent



Vpnagent.exe file information Vpnagent.exe process in Windows Task Manager. The process known as VPN Agent Service belongs to software Cisco AnyConnect Secure Mobility Client or Cisco AnyConnect VPN Client by Cisco Systems (www.cisco.com). Description: Vpnagent.exe is not essential for the Windows OS and causes relatively few problems. Vpnagent.exe is located in a subfolder of.

Cisco

Hello! We are currently deploying Zscaler App to customer and having compatibility issue with Cisco AnyConnect Secure Mobility Client. The agent is only for Network access control.
We found that the issue happen when user switch from wired network to wireless network. Both network are also connected to the same corporate network internally. When user switch network, the Cisco AnyConnect Secure Mobility Client will act as NAC solution and check for 3 things before allow the user connect to internal corporate network:

Jan 05, 2021 Cisco AnyConnect is a unified security endpoint agent that delivers multiple security services to protect the enterprise. It also provides the visibility and the control you need to identify who and which devices are accessing the extended enterprise. Introduction The Umbrella AnyConnect Secure Web Gateway (SWG) Agent is a component of the Umbrella module for AnyConnect. All web traffic is intercepted by the SWG agent to send to the Umbrella SWG except domains and IPs on the External Domains List and the Internal Domains List. From the Applications folder, click the AnyConnect VPN icon to open the user interface. A new pane labeled Cisco AnyConnect VPN Client will pop up. Click on the gear shaped icon lower left panel; Select the Statistics tab. Click the Export button. The details contain: VPN Statistics; Cryptography methods and transforms. The VPN client agent was unable to create the interprocess communication depot What is Cisco AnyConnect? Cisco AnyConnect is a unified security agent that delivers multiple security services to protect enterprises from security attacks. Although it includes a VPN feature, Cisco AnyConnect is much more than a VPN.

Anyconnect
  1. Check if the PC is domain-joined
  2. Check the Antivirus is installed
  3. Check the Virus signature is up-to-date
    After all checking are compliant, user will be allowed to access the internal corporate network.

After installed Zscaler App, we found on Zscaler App that when switch between network, the ZApp will show message that indicate not able to reach internet. This is normal since Cisco agent need to complete the checking before allow the network. However after the Cisco agent completed the checking and show compliant, the ZApp still showing the same error message. We observed the symptom on the affected PC as below:

Cisco Anyconnect Secure Mobility Agent

  • Not able to access any internal website
  • Not able to access internet
  • not able to resolve DNS with internal DNS server
    The issue remain the same when we try to restart the checking on Cisco agent.
    The issue is Intermittent and it does NOT happen every time when switch between network.
    It could only be resumed when user restart the PC.
Cisco Anyconnect Agent

Acswgagent Cisco Anyconnect Swg Agent

May I know if there is any previous experience sharing that install Zscaler App to Cisco ISE agent environment, or any other NAC solution?